All Systems Operational
SR Health Platform - Platform access and overall performance Operational
Sync - General stability of SR sync software and connection to client PM/EMR/EHR Operational
Schedule Operational
Conversations Operational
Patients Operational
Telehealth Operational
Messages Operational
Forms (Intakes and Surveys) Operational
Provider / User Configuration Operational
Reports Operational
Itineraries Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 17, 2024

No incidents reported today.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Intermittent Outbound Voice Timeouts
Resolved - Outbound voice call timeouts have subsided. We will continue monitoring the issue throughout the day.
May 14, 07:18 MDT
Monitoring - We are monitoring an intermittent issue with our outbound voice vendor. Some outbound voice calls are timing out. We have notified the third party and awaiting response.
May 14, 06:52 MDT
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

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